In my first couple of weeks as graphic designer at Blue Marble Geographics in 2016, I heard my coworkers use an unfamiliar term in our marketing meetings. They said things like: “do we have bee-muck speakers yet?”; or “when is the bee-muck e-mail going out?”; or “the bee-muck numbers are looking good so far.”
What the heck is a “bee-muck”?!
I figured it was one of dozens of conferences that Blue Marble attends each year, like AUVSI or InterGeo, and not a term used to describe mud on a yellow and black insect pollinator. “Bee-muck” is actually how the Blue Marble team pronounces the acronym BMUC for Blue Marble User Conference, and BMUC is not just another event the company attends. It’s a series of conferences organized by Blue Marble in cities around North America (and sometimes the world) to show appreciation for the users of Blue Marble software. The one-day conferences offer users a chance to chat face-to-face with Blue Marble team members, to hear success stories from GIS peers, and to share a meal with everyone. I admit, I was skeptical when I heard the “share a meal” part. But when Blue Marble hosted a BMUC in Maine, I had the opportunity to take part in the rich experience the conferences actually have to offer.
Product News that Fosters a Collaborative Culture
At every BMUC, Blue Marble software specialists give talks on the latest product news. During the presentations at the Maine conference, I noticed one phrase that prefaced most of the announcements about new software developments — “We received requests for this feature.”
Global Mapper and Geographic Calculator have evolved into the cutting edge software they are today because of user feedback. Whether a user emails, calls, sends a Facebook message, or speaks to a staff member at a BMUC or other conference, the team at Blue Marble hears and considers what that user has to say. A couple of examples of user-requested features that were highlighted at the Maine BMUC were Global Mapper’s advanced attribute editor, which allows for streamlined editing of data assigned to map features; and the real-time hillshading feature, which allows for dynamic positioning of a light source by clicking and dragging a sun icon.
When asked about what new features of Global Mapper v19 came from user requests, Product Manager Sam Knight began listing them off:
- The new attribute editor function
- Playing multiple videos attached to a feature
- The dynamic hillshading control
- All the new raster band math formulae, which include Normalized Difference Snow Index (NDSI) and Advanced Vegetation Index (AVI)
- Drag and drop docking for the 3D viewer and path profile
- Exporting/importing flythrough paths
After giving this handful of examples, he stopped himself and said, “Actually, literally every significant new feature is a user request.”
The point I’m trying to make is that the product news shared at BMUCs not only keeps users in the loop, but it also fosters the collaborative culture that makes Blue Marble software great. It lets users know that they have a hand in improving these already powerful tools.
Peer-to-Peer Learning in the GIS Community
There are at least two guest speakers at every BMUC, who share their real-life experiences using Blue Marble products. These professionals come from a variety of GIS backgrounds — from oil and gas to filmmaking; from city planning to conservation. While members of the Blue Marble team bring their software expertise to the BMUC agenda, the stories from others in the GIS community add valuable outside perspectives.
At the Maine BMUC, attendees heard from GIS Specialist Thea Youngs, who uses Global Mapper for Portland city projects. She explained how the software fits in her workflow, and how fast it is to view and select an area of interest from a large point cloud. “Global Mapper helps with making LiDAR data play better with drafting software.” She also commended Global Mapper for its extensive list of supported file formats, since her work sometimes deals with older and less common formats.
Attendees also heard from GIS Specialist Alex Gray of GEI Consultants Inc., whose presentation focused on a hydrology analysis for which he created digital terrain models from a combination of LiDAR and sonar data in Global Mapper.
While both speakers use Global Mapper and the LiDAR Module for their powerful point cloud processing functionality, both work with very different workflows and could provide unique ideas on how to use the software. The presentations, as well as the variety of occupations in the BMUC audience, exemplified how versatile Global Mapper is and how BMUCs are a great place to share tips on how to use the software.
Let’s Call it Lunch, not “Networking”
It’s probably safe to say that the word “lunch” elicits a positive reaction from more people than the word “networking”. I mean, who can’t bond over a good sandwich?
During lunch at the Maine BMUC, attendees had the opportunity to share their own stories, ask more questions, discuss projects with their peers, and to make connections in their local GIS community. I was able to hear from attendees about what developments they’d like to see from Blue Marble in the near future, like the ability to create point clouds from drone imagery, which is actually something that Blue Marble is currently testing.
Other than providing lunch, Blue Marble also offers opportunities to win prizes such as T-shirts and a license of the latest version of Global Mapper. At the Maine BMUC, this opportunity came in the form of a “Name That Country” game, in which attendees had to identify countries from a series of slides.
An Affordable and Rich GIS Experience
After the conference, two thoughts struck me as I drank a beer with my co-workers and BMUC attendees who were able to join us for happy hour. My first thought: How cool is it that this small company can serve customers all over the world and still have intimate events like BMUCs? Second: BMUCs truly embody the user-focused mission of Blue Marble.
They are an affordable opportunity (only $25 to register) to gain insights from company experts and other GIS professionals; to meet new people in the GIS community; to win a copy of the latest version of Global Mapper; to have an opinion about a Blue Marble software and to have it heard; and did I mention lunch?
As I write this entry, the Blue Marble team is planning its BMUC 2018 schedule. Drop us a line at firstname.lastname@example.org if you’d like to see this experience come to your neck of the woods, and keep an eye on the BMUC page to find out where we will be next.
There’s an abundance of knowledge to be shared in the GIS and Blue Marble community, and BMUC is a tap on the barrel. Cheers!
Chelsea Ellis is Graphics and Content Coordinator at Blue Marble Geographics. Her responsibilities range from creating the new button graphics for the redesigned interface of Global Mapper 18 to editing promotional videos; from designing print marketing material to scheduling social media posts. Prior to joining the Blue Marble team, Ellis worked in graphic design at Maine newspapers, and as a freelance photographer.